Services

Frequently Asked Questions

Your Questions, Answered

We’ve gathered answers to the most common questions to help you understand our services and make the most of your experience with us.

It is an approval your insurance requires before covering certain medications; without it, the plan may reject payment.

With our dedicated team most requests are completed within one to two business days once all clinical information is received.

We immediately consult your prescriber about appealing the decision or choosing an alternative drug that your plan prefers.

Call 575-263-2908 or ask your provider to send your prescription to Pharmacy 575; we will gather the necessary details and submit the authorization on your behalf.

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